How to invite a user
Follow these steps to invite a user to manage a tenant in the Self Service Portal:
- Open Platform Management in the left navigation panel and select Tenant.
The tenant management screen appears. - Click Create/Switch tenant at the top-right.
The All Tenants window opens. - Click Switch next to the desired tenant.
- Under Platform Management, select Users, clients & roles.
- Go to the Users tab and click Invite.
- Enter the user’s email in the Email field.
- Select roles for the user using the checkboxes in the Tenant access section.
- Click Invite to send the invitation.
If the user has a MATTR Portal account, they’ll be added immediately. Otherwise, they’ll receive an email to accept the invite. Invites expire after 5 days.
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