GuidesMATTR GOGO HoldDevice requirements

MATTR GO Hold device requirements

Operating

The following operating systems and versions are supported:

  • iOS 15 or higher.
  • Android 7 or higher.

Regardless of the minimum required version, ensure that your users upgrade their devices to the latest operating system version for optimal performance.

User Settings

User settings can affect app performance. This includes, but may not be limited to, the following list:

  • Enabling camera access: Device camera is required in many issuance and verification flows. Failing to provide the app with camera access will prevent using these flows.
  • Enabling biometrics: Access to the app can be configured to use biometrics authentication. Failing to enable biometrics will prevent using this functionality.
  • Notifications settings: The app can notify users when certain events occur (e.g. a new credential is available). Disabling app notifications will prevent the app from sending these notifications, and users will only discover them when they open the app.
  • Different font scaling: May affect adherence with accessibility standards.

Connectivity and settings

Some app features require access to the public internet, using relatively low data. However, larger credentials with images may be up to 2MB in size. Sources such as JSON-LD schemas and various MATTR VII tenant metadata may be fetched as required and cached.

Tested devices

Below is the list of mobile devices that the app was tested on. This does not mean that other devices are not suitable, but we cannot guarantee that the app will work on untested makes and models:

  • iPhone:
    • iPhone SE (1st Gen 2016)
    • iPhone SE (3rd Gen 2022)
    • iPhone 6S
    • iPhone 7
    • iPhone XR
    • iPhone 11 Pro Max
    • iPhone 12
    • iPhone 12 Pro Max
    • iPhone 13 Pro
    • iPhone 14
    • iPhone 14 Plus
    • iPhone 15 Pro
    • iPhone 15 Pro Max
  • Google:
    • Google Pixel 3A
    • Google Pixel 3XL
    • Google Pixel 4
    • Google Pixel 4A
    • Google Pixel 4 XL
    • Google Pixel 5
    • Google Pixel 6 Pro
    • Google Pixel 7
    • Google Pixel 7 Pro
  • Samsung:
    • Samsung S8
    • Samsung S9+
    • Samsung Galaxy S22 Ultra
    • Samsung Galaxy Fold 4
  • Xiaomi:
    • Xiaomi Redmi Note 9T

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and Android are trademarks of Google LLC.