How to create a tenant

Perform the following steps to create a new tenant using the Self Service Portal:

  1. Select Tenant management from the navigation panel on the left-hand side of the portal.
    The tenant management screen is displayed.
  2. Select the CREATE/SWITCH TENANT button on the top-right side of the screen.
    The All tenants window is displayed, listing any existing tenants.
  3. Select CREATE NEW TENANT.
    The New tenant form is displayed.
  4. Use the Deployment Model radio button to choose between Public or Private Cloud.
  5. Use the Region dropdown list to select the region your tenant is hosted in.

    Once a tenant is created, its deployment model and environment cannot be updated. If you need help with determining what is the correct configuration for your tenant, please contact us.

  6. Use the Tenant name text box to insert a meaningful name for your tenant.
  7. Use the Tenant subdomain text box to insert your tenant’s subdomain.
    This subdomain is appended to your selected region to construct the URL that will be used to access your tenant.
    Tenant subdomains can only include alphanumeric characters (a-z, 0-9) and hyphens.
  8. Select the CREATE button to create the new tenant. The new tenant is created and you are navigated back to the Tenant management screen.
  9. Select the Clients tab.
  10. Make note of the Client secret and record it somewhere safe.

    The client secret is only available on this tab after the initial tenant creation. The value will be masked the next time you access the Clients tab.