MATTR Data Sub-processors

Last Updated: 16 May 2023

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MATTR may engage the following entities to carry out specific Personal Data Processing activities:

EntityActivityLocation
Amazon Web Services, Inc.Amazon Web Services provides cloud infrastructure services from data centres based in a region agreed with MATTR’s customers.United States
Atlassian Pty LtdJira Service Desk is used by MATTR’s customers for logging and tracking of service requests and incidents.Australia
InnoCraft Limited (Matomo Analytics)Matomo may be used for website analytics tracking on MATTR websites.New Zealand
MAKE (previously Integromat)MAKE is used for the provisioning of trial accountsCzech Republic
Mezmo, Inc.Mezmo is a cloud-based log management capability used for audit and monitoring of MATTR’s capabilities.United States
MicrosoftOffice365 is a collaboration tool used for communication with customers and may store customer specific documents.United States
Netlify, Inc.Netlify is a cloud-based development platform used by the MATTR website and Self-Service capabilities.United States
Okta, Inc.Okta is an Identity provider used to manage access to MATTR APIs and self-service capabilities.United States
Pardot (Salesforce Marketing Cloud)Pardot is used for marketing automation and onboarding assistance.United States
Salesforce, Inc.Salesforce stores and manages information about MATTR’s customers for operational reasons (e.g. customer contacts)United States
Slack Technologies, Inc.Slack is a collaboration tool used for communication with customers and MATTR product support.United States
Spark New Zealand LimitedSpark provides a Security Operations Centre (SOC) and Security Information and Event Management (SIEM) services.New Zealand
Stripe, Inc.Stripe supports online payments for MATTR customers.United States
Sumo Logic, Inc.Sumo Logic is a cloud-based log management capability used for audit and monitoring of MATTR’s capabilities.United States
Xero LimitedXero is MATTR’s accounting software.New Zealand

For more information regarding data sub-processors (including more detailed information regarding the type of data processed and the storage location) please contact privacy@mattr.global.

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