The following operating systems and versions are supported:
iOS 12.4 or higher.
Android 9 or higher.
Regardless of the minimum required version, ensure that your users upgrade their devices to the latest operating system version for optimal wallet performance.
Below is the list of mobile devices that the wallet was tested on. This does not mean that other devices are not suitable, but we cannot guarantee that the wallet will work on untested makes and models.
iPhone SE (1st Gen 2016)
iPhone SE (3rd Gen 2022)
iPhone 11 Pro Max
iPhone 12 Pro Max
iPhone 13 Pro
iPhone 14 Plus
Google Pixel 3A
Google Pixel 3XL
Google Pixel 4
Google Pixel 4A
Google Pixel 4 XL
Google Pixel 5
Google Pixel 6 Pro
Google Pixel 7
Google Pixel 7 Pro
Samsung Galaxy S22 Ultra
Xiaomi Redmi Note 9T
The lists of supported operating systems, versions and devices are continuously reviewed and updated as required.
User settings can affect wallet performance. This includes, but may not be limited to, the following list:
Enabling camera access: Device camera is required in many issuance and verification flows. Failing to provide the wallet with camera access will prevent using these flows.
Enabling biometrics: Access to the wallet can be configured to use biometrics authentication. Failing to enable biometrics will prevent using this functionality.
Notifications settings: The wallet can notify users when certain events occur (e.g. a new credential is offered to them). Disabling app notifications will prevent the wallet from sending these notifications, and the user will only discover them when they open the app.
Light mode/dark mode: May affect wallet adherence with accessibility standards and overall UI integrity.
Different font scaling: May affect wallet adherence with accessibility standards and overall UI integrity.