Formatting Compact Credentials

CX/UX Implementation Considerations

We have developed the following customer and user experience implementation considerations through our experience with how these work in real world situations.

Even though things may change from use case to use case, these considerations offer flexibility.

These page provides guidance on how to mitigate common scenarios through your solution/implementation.


Device Support – Will my end user’s device be supported?

Accessibility – How do I make my credential accessible?

Scannability – How big do I need to make the QR code?

Verification – What should I tell the end user when they present their credential for verification?

Internationalization – How can I support or display multiple languages?